Crowley chiefs note changes in protocols
Recognizing the health crisis caused by the spread of COVID-19 — coronavirus — chiefs of the Crowley Fire Department and Police Department are informing the public of certain protocols that will be followed.
All measures are intended to protect not only the public, but the fire and police officials, according to the two chiefs.
Fire Chief Terry Romero assures citizens “that we will continue to be here, and we will continue to respond to calls to assist the public.”
He asks that the public limit any interaction with Fire Department personnel.
“Please do not feel alarmed or threatened if you see a firefighter and he/she doesn’t approach you,” Romero said. “Please understand our personnel will keep their distance from the public while doing their jobs.”
He added that some firefighters may be wearing masks and/or gloves while out on emergencies.
“We ask that, when firefighters are on the scene of a call for assistance from the public that you keep your distance from those firefighters,” he added. “This will help protect both the public and the firefighters during this time.”
Romero also asks that the public refrain from visiting fire stations since they will all be closed until further notice. For an emergency, call 911. To speak to any of the firefighters, call 788-4106.
Police Chief Jimmy Broussard also is asking the public to limit visits to the police deparment.
“Whatever can be handled over the phone or through email or text is highly encouraged,” he said.
Officers will limit interactions — as much as possible — to the front lobby.
“We will try to handle as much business as possible in the front lobby,” Broussard said. “However, if you need to be brought back, you will be escorted by an officer or staff member.”
Anyone requiring a printed crash or incident report is asked to call ahead so that it can be ready upon arrival.
“Officers and staff are being asked to observe the ‘6-foot’ social distance when on scene with someone,” Broussard continued. “Please do not feel offended if an officer keeps a distance from you — they are not being rude, just cautious.”
He noted that, like firefighters, some officers or staff may be seen wearing gloves and/or masks. “Again, please do not feel offended.”
In closing, Broussard reiterated that “there is still no mandated curfew for the city of Crowley. However, you are asked to adhere to the governor’s executive orders and avoid leaving if possible unless under the circumstances named.”